International Conference on Eurasian Economies
17-18 September 2013 – St. Petersburg, RUSSIA
Paper detail
Paper ID : 767
Status : Paper published
Language : Turkish
Topic : Sectoral Analyses
Presenter: Mrs. Gözde Gürbüz
Session : 7C Sektörel Sorunlar
TheEffects of Empowerment Applications on Organizational Loyality in the Banking Sector: A Study of Trakya Region
Bankacılık Sektöründe Personel Güçlendirme Uygulamalarının Örgütsel Bağlılığa Etkisi: Trakya Bölgesi Bankalarında Araştırma
- Mrs. Gözde Gürbüz (Trakya University, Türkiye)
- Asst. Prof. Dr. İlknur Kumkale (Trakya University, Türkiye)
- Assoc. Prof. Dr. Adil Oğuzhan (Trakya University, Türkiye)
Abstract
It is necessary that several applications should be done by the firms to adaptation to the changing market conditions and taking advantage of loyality. The first-major one of these applications is “empowerment” which is a modern management application. Efforts and labor of employees, who are so important for the firms’ developing and growing process, make valuable the firms. As businesses are aware of this, give power, responsibility, authority, and confidence to the employees; and thus they will be empowered. When the employees feel that they are empowered, their loyality will increase to the employer. This is important for the firms in today's hard conditions. In this study, it was investigated how was applied empowerment in the banking sector that there is intensive competition and how the empowerment effect the loyality level on the organization. The study is done via first data acquired from questionnary which were applied to 382 employees in 20 banks in Edirne, Tekirdağ and Kırklareli city-centers, and seconder data is from the literrature. The reliability test, demographical dispersion of employees, interpretation of employee empowerment and organizational commitment’s surveys, factor analiysis, variation tests (Kolmogrov-Smirnov Z, Mann-Whitney U, Kruskal-Wallis), regression and correlation analysis was made by SPSS. As a result of the study, it is concluded that, the empowerment applications in the banking sector, increased the loyality of the employee to the organizations.
JEL codes: D23, M12, M54
Gürbüz, Gözde, Kumkale, İlknur, Oğuzhan, Adil (2013). "TheEffects of Empowerment Applications on Organizational Loyality in the Banking Sector: A Study of Trakya Region" in Proceedings of International Conference of Eurasian Economies 2013, pp.791-800, St. Petersburg, RUSSIA.
DOI: https://doi.org/10.36880/C04.00767
