International Conference on Eurasian Economies
20-22 September 2022 – Baku - AZERBAIJAN
Paper properties
Paper ID : 2703
Status : Paper published
Language : Turkish
Topic : Microeconomics and Entrepreneurship
Presenter: Mr. Elvin Imamaliyev
Presentation Location : Baku
Session : 1C Mikroekonomi
The Relationship of Service Sector Employees with Work Stress and Burnout
Hizmet Sektörü Çalışanlarının İş Stresi ve Tükenmişlik İlişkisi
- Mr. Elvin Imamaliyev (Azerbaijan State University of Economics, Azerbaijan)
- Teaching assistant Sabina Musevi (Azerbaijan State University of Economics, Azerbaijan)
Abstract
The aim of this research is to reveal the relationship between job stress and burnout of service sector employees. The study consists of three parts. In the first part, the concept of service is examined. The concept of service emerged in the 17th century and expanded in developed and developing countries from the second half of the 20th century, surpassing the two important sectors of agriculture and industry, and gained great importance in the economy. The increase in people's free time, the increasing number of women in the workforce, and the increase in people's incomes have caused the service sector to gain importance in the economy. In the second part, the concept of stress and burnout is examined. Over time, all sectors have modernized and made people's daily lives easier, and at the same time, this modernization has increased the level of stress in people, and a feeling of burnout has emerged in people due to increased stress. The symptoms and characteristics of stress, which people cannot completely remove from their lives, also differ. Thus, people have coped with the resulting stress and burnout caused by stress by using different methods and have continued their lives. In the third part of the study, the relationships between work stress and burnout were discussed and research was conducted. As a result of the research, a significant and positively charged relationship was determined between job stress and the feeling of burnout. A meaningless and negatively charged relationship was found between work stress and lifestyle. A significant and negatively charged relationship was found between the feeling of burnout and lifestyle.
JEL codes: 000
Imamaliyev, Elvin, Musevi, Sabina (2022). "The Relationship of Service Sector Employees with Work Stress and Burnout" in Proceedings of International Conference of Eurasian Economies 2022, pp.267-270, Baku - AZERBAIJAN.
DOI: https://doi.org/10.36880/C14.02703
