International Conference on Eurasian Economies

2-4 September 2020 – Baku - AZERBAIJAN

Paper properties

Paper ID : 2358
Status : Paper published
Language : Turkish
Topic : Regional Economics
Presenter: Assoc. Prof. Dr. Elchin Suleymanov
Presentation Location : Online
Session : 5B Regional iqtisadiyyatlar

Development of E-State and Innovative Technology in Improving Public Service Quality in Azerbaijan
Azerbaycan’da Kamu Hizmet Kalitesinin Artırılmasında E-Devlet Innovativ Teknoloji Kullanımının Gelişimi

• Prof. Dr. Farhad Rahmanov (Azerbaijan State University of Economics, Azerbaijan)
• Assoc. Prof. Dr. Elchin Suleymanov (Baku Engineering University, Azerbaijan)
• Khayala Ibrahimova (Azerbaijan State University of Economics, Azerbaijan)

Abstract

The rapid development of the Internet technologies and the continuous increase in the usage area, increase the service quality and speed by utilizing the internet technologies in some of the public services provided. Most of the public services are now provided as electron in developed countries. The concept of state management through innovation methods, the importance of e-government structure in increasing the speed of the state provided by the state is increasing every day, Azerbaijan is also one of the fastest developing countries as it is an internet infrastructure and its population is highly effective on the internet and other innovative technologies. Particularly, some of the oil revenues coming to the country are spent on modernization of modern technologies. The aim of this study is to examine the effects of innovation and e-government applications in the field of public administration in Azerbaijan over the last decade and its impact on public service quality. Developments in recent years in terms of increasing the quality of public service in Azerbaijan, ASAN service, E Signature, ASAN Signature, Electronic tax system and other innovations in the field of public service have constituted the subject of the research and at the end of the study proposals have been made to increase the efficiency of the system.

JEL codes: Q55, O38, P20

Rahmanov, Farhad, Suleymanov, Elchin, Ibrahimova, Khayala (2020). "Development of E-State and Innovative Technology in Improving Public Service Quality in Azerbaijan" in Proceedings of International Conference of Eurasian Economies 2020, pp.280-291, Baku - AZERBAIJAN.

DOI: https://doi.org/10.36880/C12.02358

Full paper in PDF format.

Session 5B: Regional iqtisadiyyatlar